When you allow comments on your website, you invite user interaction, both positive and negative. You are ultimately responsible for what is posted and said there and to keep a positive atmosphere that works for both you and your subscribers/members. You should decide of every comment is left as is, or if you have moderators to review and approve appropriate comments. These are things you need to think about and discuss.
Let’s go ahead and say you want to have comments, but be able to moderate for spam and all other ilk. Often inexperienced website owners do not know much about spam and all the forms it takes. Some key indicators of spam include:
- Unrelated topic to the article they are posting about
- Multiple links within the comment
- Looking to sell or promote a product/website
- Not having a “real” name (e.g. “Dragon Lords Rule” or “Buy Samples Now”)
- Saying something short and sweet (e.g. “What a fantastic website!” “Continue the great work”).
Preventing and Moderating Spam and Comments
Login to your Dashboard › Settings › Dicussion
Creating a Blacklist
There are certain keywords that spammers often use. By creating a Blacklist, it acts as a filter by using the list of keywords to catch potential spam comments.
Here is a few of my list of spam keywords. [View the full list of words here]
Remember that partial words can match, so if there is any chance something here might match it would be better to put it in the moderation box. Blacklisting a word such as acne will automatically delete any comments containing acne-cream, acne-sales, badacne, etc. But, blacklisting a word such as ass will automatically delete comments containing ass, asses, assistance, passionate, assumption, etc.
Not all keywords are bad keywords. While comments containing words such as “sex” or “prostate” might be inappropriate on some websites/forums/comment areas, you would not want to blacklist this on a men’s health website or a romantic advice website. Some of the words in the shortlist above are suggestions, as you are responsible to go through the keywords to make sure they would not blog anything you would want to be posted. Another example would to list the word “malware” on a technical support website. It all depends on what kind of area your website is geared to.
- For nonprofit, noncommercial websites, API keys can be purchased for free ↩
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